FAQs

I. How to measure walls for a mural

Step 1: Measure the maximum wall dimensions

Height: Measure from floor to ceiling (or the highest point) at several positions, especially the corners. Use the largest measurement to allow sufficient height.

Width: Measure the wall width at the top, middle, and bottom. Use the largest measurement to ensure full coverage.

Step 2: Add a safety allowanceInclude an additional 5–10 cm (2–4 inches) to both the height and width. This extra allowance helps accommodate slight wall irregularities and allows for trimming during installation, ensuring a seamless fit.

Step 3: Include doors and windowsMeasure the wall’s full height and width, including any doors or windows. The mural will be trimmed during installation to fit neatly around these features.

Step 4: Recheck your measurements

Measure everything again before placing your order. Double-checking helps prevent errors. Make sure all measurements use the same unit (centimetres or inches) and that your tape measure is accurate.

II. How to calculate how much wallpaper you need?

The information you need is:

The width of the roll is 70 cm
The length of the roll 10m

The width of your wall.
The height of your wall.

You need to calculate for each wall, and you will find out how many rolls you will need.

Always order more than you require to avoid miss matching colours.

III. I have run out of Fabric/Wallpaper, what should I do?

Precise colour matching cannot be guaranteed between different batches of product. Always order more than you require to avoid miss matching colours.

IV. Are colours consistent across different fabrics?

Colour variations are to be expected across different fabrics, despite using the exact same file.
Each fabric has a slightly different base colour, and may be printed using different print methods, which can lead to variations in the perceived colour.
In addition, the finish and weave of the fabric can have a big impact on the perceived colour.
In addition, different lighting can make colours appear different.
Our suppliers will endeavour to ensure there is a minimal colour variation between batches of printing, however there are circumstances that may cause differences when re-ordering.

V. Wallpaper colours

There can sometimes be a slight variation in the colour across different batches so please be sure to order the correct amount so we can supply you with rolls from the same batch. Ordering additional rolls at a later date may result in colour differences.

We advise to always order samples of each desired pattern.

VI. Mural Options

At Dami and Em Design, we offer our murals in 3 unique formats, allowing you to choose the perfect fit for your space and style:

Option 1: Digitally Printed

Option 2: Hand-Painted Directly on the Wall. A fully bespoke option where your mural is painted directly onto your wall, creating a completely original artwork tailored to your space.We’ll collaborate with you via email to finalise every detail and bring your vision to life.

Select the option that best aligns with your aesthetic, and let Dami and Em Design turn your walls into a work of art.

📧 Reach out to us at info@damiandem.com to get started.

VII. A Step-by-Step Guide to Our Hand-Painted Mural Process

1. Initial Consultation
The process begins with a conversation to understand your vision. Together, we’ll select the mural design you’d like hand-painted, finalise your colour palette, and choose your preferred substrate — either faux silk or metallic wallpaper. Following this, we’ll provide a detailed quotation along with samples for your approval.

2. Scheduling & Preparation
Once you’re happy with the quotation and samples, we’ll schedule your project. For murals painted directly on walls, we’ll arrange a date that suits your space. For murals created on substrates in our studio, timelines will be set accordingly.

3. Painting the Mural
All hand-painted murals are crafted using safe, non-toxic, low-odour paints. For high-traffic areas, we apply specialist diamond-hard paint for durability and easy maintenance. Colours are hand-mixed on the day to perfectly match any shade or fabric, ensuring a truly bespoke finish.

4. Completion

Wall-mounted murals are typically completed within 20 days, depending on the scale of the project and your schedule.
Studio-painted substrate murals usually take 6–8 weeks, depending on production schedules.

This step-by-step process guarantees a unique mural, tailored entirely to your space and personal style.

VIII. Made-to-Measure Murals

Every mural can be tailored to your ideal dimensions.

Please contact us for pricing details.

Email:info@damiandem.com

IX. Hanging Instructions

General Notes

Please do take care when installing a wallpaper, or hiring a professional for installation, as we are unable to compensate install fees for tradesmen or third parties, or take responsibility for any installation errors.

All of our wallpapers are ‘Paste The Wall’ - you should paste the wall and NOT the paper.

Preparation

Walls should be dry, clean, and even.
Remove any old wallpaper and loose paint.
Roughen painted surfaces with sandpaper.
If your walls are freshly plastered please ensure they are suitably sealed.

For best results, walls should be cross-lined using a good quality lining paper. Lining should be allowed to dry out completely before hanging the wall covering.

Application

Non-woven wallpaper

This is a paste the wall product - you should paste the wall and not the back of the wallpaper.

We recommend the use of a good quality, solvent free, fungicide protected ready-mixed ‘tub’ adhesive – specifically for paste the wall non-woven papers. Do NOT use self-mix adhesives. All purpose and heavy duty pastes are not suitable.
Paste should be evenly applied to the wall to hang one length at a time, to an area slightly wider than the width of the paper.
Butt joints and use a decorator’s brush to smooth down the wall covering, working from the centre to the edges to express air bubbles.
Avoid squeezing paste out of the joints and ensure paste does not get onto the brush or roller.
No paste should be allowed to come into contact with the surface and hands should be kept clean and dry whilst hanging the wall covering. Paste will damage the surface of the wallpaper. We cannot accept responsibility for marks or damage caused by paste.
Should any paste have been allowed to come into contact with the surface, it should be lightly sponged whilst still moist, using a clean damp sponge.

Wide width wallpapers, grasscloth and textile wall coverings are supplied untrimmed with a 10mm overlap to each edge for double cut on installation. The selvedge edge should be removed with scissors prior to hanging to allow pattern matching. The overlap should be cut through (both drops) with a sharp blade and metal edge at a slight angle (mitre) – use a new blade for each drop as a dull blade will tear the wallpaper. Remove both trimming strips and brush flat (allowing for the angle of the cut) for a perfect join.

Grasscloth & Natural wallpaper

Grasscloth and natural wallpaper are paste the wall, non-woven backed products.You should paste the wall and not the back of the wallpaper.

Dampen the back of the wall covering with clean water using a sponge or water sprayer.
Fold the paper ends to the centre (booking) and allow to soak for about 4 minutes for the paper to become supple. DO NOT OVER SOAK.
Do not work more than one length at a time. Use a plumb line when hanging the first length and smooth the paper to the wall using a paperhanger’s brush from the centre of the length to the edge to expel air bubbles.
Do not allow paste onto the surface. After hanging 3 or 4 lengths, inspect the result to ensure no shading or other faults are present.
If sufficient paste has been applied to the edges there should be no need to use a seam roller to smooth down edges – if this is necessary, only a felt roller should be used. Trim excess top and bottom with a metal edge and sharp blade.
Use a new blade for each cut. Good ventilation and an even temperature will assist in the even drying of wallpaper.

Please note, the information above has been shared to you as a guide, but without guarantee. Site conditions are beyond our control. It is the responsibility of the buyer to ensure that the environment is suitable for the wallpaper.

X. Overseas delivery charges

Dami and Em Design ship worldwide. These will be quoted on an order by order basis. If you are an overseas customer, please e-mail info@damiandem.com for a proforma invoice.

Note that Dami and Em Design sell in pounds sterling. Deliveries overseas are made DDU (delivered duty unpaid) therefore the buyer may be liable for import duties and customs entry fee prior to delivery. VAT will not be applied to the order. It is the customers responsibility to assess the value of these fees prior to ordering.